Exchange and refund

Unworn clothing:

Upon presentation of the invoice, all exchanges or refunds of the equivalent amount will be granted during the school year in which the item was purchased. Requests for exchange or refund can be made by post or via the school. Please insert in your bag the return and exchange form with the clothe. pdfReturn and Exchange Form

Alterations:

No clothing that has been altered can be exchanged or refunded.

Already worn or washed clothing

No clothing that has already been worn or washed may be exchanged or refunded.

Manufacturing defects

Products with a manufacturing defect will be corrected or exchanged/refunded as required within four months after receipt or purchase of the merchandise only upon presentation of the invoice. The same policy applies to shoes..

Conditions :Following the maintenance instructions on the label. Seams not meeting our quality standards. Breakage of accessories (buttons, staples, etc.)